The moment a guest walks into a Luxury Attaché-partnered venue, they gain access to a vast network of informed professionals eager to make their visit unforgettable. We are on-site hospitality ambassadors at renowned arenas such as Madison Square Garden and Barclays Center and for global luxury brands including Cartier. We also offer concierge-specific training for premiere resorts that enhances staff skills and abilities when serving guests.
The program enhances a guest’s experience before, during and after their visit to a venue. Prior to arrival, Attachés proactively reach out to determine any pre-event needs. While on-site, they interact with guests to fulfill any immediate requests and obtain an understanding of preferences and interests. They then provide suggestions for post-event activities such as reservations at coveted dining establishments and access at exclusive nightlife venues.
Dedicated Attachés make sure that guest loyalty never plays second fiddle – and they never fail to make every guest feel like a VIP.